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Official Compliance Notice

The Romanian language version constitutes the official and legally controlling text. Translations are provided for accessibility and consumer transparency.

Authorized Intermediary Travel AgencyVersion 2.1

Withdrawal Form (Formular de Retragere)

Last updated: August 2026Status: In force
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A consumer may have a 14-day withdrawal right for an eligible distance contract under Romanian and EU consumer law. Exceptions can apply depending on the service, when performance begins, and whether it has been fully performed.

Important Notice Regarding Digital Services

Submitting a free trip request does not by itself waive a withdrawal right. If you purchase a planning service and ask us to begin during a statutory withdrawal period, any required consent and explanation of its effect must be presented separately before payment.

Submit a Withdrawal Request

Fields marked with an asterisk (*) are required.

Provide the reference number from your confirmation email or order.

We will send confirmation and status updates to this email.

Protected under Romanian OUG 34/2014 & EU Consumer Rights Directive.